/ App Support
Need a hand?
Tell us which Lunora Studio product you are using and what happened. We will point you in the right direction.
Clear support, without the runaround.
For account, purchase, app behavior, privacy or general product questions, send enough detail for us to understand the issue without sharing passwords or sensitive information.
Tivomi
Support for the child health log, including recording issues, summaries and general app behavior.
- Describe what you expected to happen.
- Tell us what device/version you are using when relevant.
- Do not send confidential medical records through the support form.
SHOULD I?
Support for readings, history, Daily Card, subscriptions, purchases and app behavior.
- For purchase issues, use Restore Purchases in the app first.
- For privacy requests, include the Privacy ID shown in the app when available.
- You can also use the dedicated SHOULD I? support page.
/ Support request
Tell us what happened.
We will use the details only to investigate and respond to your request.